If you’re involved in an accident or your car was broker into, you’ll need to do the following to submit a claim in Red Deer:
Your insurance company or broker will collect information and help you through the steps. For example, if you have loss of use coverage, they’ll explain how arranging a rental car or getting repayment for public transit works if your car is undriveable, or needs repairs.
A claims adjuster will then investigate you case and manages your claim. The adjuster will contact you to discuss what happened and keep you updated. The adjuster also negotiates for a settlement, whether your car is being repaired or if it’s a write-off. We act on your behalf as a trusted advisor through the claims process.
A claim is closed when the repairs are completed or any payments involved has been settled.